Return & Refund Policy

Return Policy for www.perfumeandagarbatti.com

This Return Policy governs the return and exchange of products purchased through at www.perfumeandagarbatti.com

Eligibility for Returns:

To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
Returns must be initiated within 07 days from the date of delivery.

Return Process:

To initiate a return, please contact our customer service team at +91 9090257373
Clearly mark the RMA number on the outside of the package.
Ship the item(s) to the address provided by our customer service team.

Return Shipping:

Customers are responsible for the cost of return shipping unless the return is due to an error on our part(e.g., wrong item shipped, defective product)
We recommend using a trackable shipping service and obtaining shipping insurance for return shipments

Refund/Exchange Procedure:

Upon receiving the returned item(s) and verifying their condition, we will process the refund or exchange.
Refunds will be issued to the original method of payment within 1-7 days. Please note that it may take some time for the refund to reflect in your account statement.
Exchanges will be processed, and the replacement item(s) will be shipped according to our standard shipping policies.

Damaged or Defective Items:

In the case of receiving a damaged, defective, or incorrect item, please contact us immediately upon receipt. We will arrange for a return, exchange, or refund as appropriate.

Cancellation Policy:

Orders that have already been shipped cannot be cancelled. If you wish to cancel an order, please contact
us immediately, and if it hasn't been shipped, we will try to accommodate your request.

Changes to This Return Policy:

For any inquiries or concerns regarding our return policy, please contact us at +91 9090257373